TERMS AND CONDITIONS

• All rates quoted are subject to change without prior notice, unless stated otherwise.
• TOMSA levy.
• Rates applicable are quoted per person per night sharing maximum two (2) adultssharing per suite.
• The B&B is unable to accommodate more than two (2) adults per suite.
• Rates are inclusive of a full English breakfast (lunch pack and dinner voucher extra).
• Rates are subject to a 50% supplement for rooms with single occupancy.
• A minimum stay of two nights is required during peak period : 15 December – 15January.

CHILD POLICY

• Children from 12 years are considered adults and will require a separate suite at the applicable rate.
• Children between ages of 8 – 11 years are accommodated by prior arrangement only.

PAYMENT CONDITIONS

• The following will apply unless otherwise arranged.
  a. Our terms for full settlement of the account are strictly 30 days.

CANCELLATION POLICY

• 10% of fee if cancellation more than 30 days prior to arrival.
• 25% of fee if cancellation less than 30 days prior to arrival.
• 50% of fee if cancellation less than 15 days prior to arrival.
• 100% of fee if cancellation less than 7 days prior to arrival.
• Only written cancellations will be accepted, ensure to receive an acknowledgment ofcancellations from reservations.

CREDIT CARDS

• Master and Visa Cards are accepted.

ARRIVAL AND DEPARTURE

• Check In 13h00
• Check Out 10h30

PLEASE ADVISE RECEPTION OF:

• Any special dietary requirements or special occasions i.e. anniversary, birthdays, honeymoon, etc.
• Estimated time of guest arrival and contact number of guest while travelling.

All Cancellations or Alterations to be made in writing via email to stay@humerail.co.za.